| |
|
◊ How do I use PriceByText?
Using PricebyText in 3 Easy Steps: 1) Send text message of name or part number of the product you want information on to 123411. -->PriceByText will send back up to 6 product options (from A to F) depending on the query 2) Reply with the letter that best relates to your product. -->PriceByText will send the lowest price and name of retailer for the product you selected 3) To view more prices & retailers, reply with letter P, OR to view product rating reply with letter R --> This is a FREE service. Some wireless carriers may apply a small text message fee (~$0.15) for each message you send depending on your phone plan"
|
|
Back to Top
|
|
|
◊ Will I be charged if I do not receive the information I was looking for?
PriceByText delivers the content as specific as possible depending on the query that was submitted to the engine. If this information does not include a unique part number then several options (models, makes etc) may be delivered.
|
|
Back to Top
|
|
|
◊ How am I billed for this service?
There is NO charge for using this service. However, depending on your phone plan, your wireless carrier may apply a small fee (~$0.15) for sending a text message.
|
|
Back to Top
|
|
|
◊ Can I use this service in the United States as well as Canada?
PriceByText is currently only available in Canada. The plan calls for expanding this service into the United States as soon as possible though this will likely not occur until sometime in the second half of 2008.
|
|
Back to Top
|
|
|
◊ What is the MMI platform?
The MMI platform stands for the Mobile Marketing Intelligence Platform which powers the PriceByText product searches.
|
|
Back to Top
|
|
|
◊ What type of products can I search for?
PriceByText does its best to source information on as many products as possible that are available through leading Canadian retailers. Some of the main product categories that you can search within our database include: Audio/Video Players, Books, Cameras, Computer Accessories, Electronic Games, DVDs, GPS Devices, Music CDs, Projectors, Software, Telephones, TVs, etc
|
|
Back to Top
|
|
|
◊ What if I don’t receive a text message response from the system?
Most likely, you will. Sometimes it can take up to 12-hours to receive text messages over the Canadian wireless networks. While PriceByText generally provides the requested information within seconds, delays can happen. If no message arrives, please contact Customer Service at 416-410-9919.
|
|
Back to Top
|
|
|
◊ What if I don’t see my product?
PriceByText does its best to source information on as many products as possible. While there are a vast number of products in our database, there are some products that we will not have and will not be able to send to you. We apologize for this but are continually refining the MMI platform and will hope to find your product in due course.
|
|
Back to Top
|
|
|
◊ I have put in my product description but am not getting results. What should I do?
Try refining the search query by making the search either more specific or more general. This will broaden the range of the queried products in the database and may turn up the product you are looking for.
|
|
Back to Top
|
|
|
◊ What is Text Messaging?
Text Messaging or SMS (Short Message Service) is a method of sending textual messages on your mobile phone by keying in letters using your dial-pad.
|
|
Back to Top
|
|
|
◊ What are the limitations of Text Messaging?
Text messages are limited to 160-characters (hence the term “short”).
|
|
Back to Top
|
|
|
◊ What is PriceByText?
PriceByText is a service that allows you to text message a product name or part number in order to receive the best price and retailer that our tool is able to locate on the internet or in our databases.
|
|
Back to Top
|
|
|
◊ What is a Short-code?
A short-code is a 5 or 6 digit number that can be interacted via text message in order to perform a function (vote, reply to enter a contest, or request search for information). Our service uses the short-code 123411.
|
|
Back to Top
|
|
|
◊ What is the cost of Text Messaging?
Text messaging charges vary by wireless carrier but generally range from $0.10 to $0.15 per message. Some monthly plans include free text messages. There is no additional charge for using PriceByText.
|
|
Back to Top
|
|
|
◊ How long will it take for a Text Message to arrive?
The text message will be delivered usually under 30 seconds. Make sure that your phone is receiving a signal from your network
|
|
Back to Top
|
|